Product Tutorials
      Back to home
      1. PWS Help Center
      2. Service Line Verification
      3. Product Tutorials

      How to Use 120Water in the Field for Verification

      This article serves as a guide with best practices on how you can use 120Water during field work.

      120Water’s platform is designed to streamline your field operations, making verification work efficient and reliable. Our platform helps you capture data accurately and maintain compliance in real time. Here’s how to get the most out of 120Water while working in the field.

      Step One: Setup Your Mobile Devices

      We recommend to first add the 120Water website to your tablet or cell phone home screen. To do so, follow the directions, depending on your device type. 

      iPhone Instructions

      1. Open Safari: Start by launching Safari on your iPhone.
      2. Navigate to the 120Water Website: Visit the 120Water website that you want to save to your home screen.
      3. Tap the Share Icon: At the bottom of the screen, tap the Share icon (a square with an upward arrow).
      4. Add to Home Screen: Scroll down the options and select Add to Home Screen.
      5. Customize the Name: Rename the shortcut to "120Water" or keep the default name provided.
      6. Confirm the Addition: Tap Add in the top-right corner. The shortcut will now appear on your home screen with a 120Water icon, making it look like an app.

      Android Instructions

      1. Open Chrome: Launch the Chrome browser on your Android device.
      2. Navigate to the 120Water Website: Go to the 120Water website.
      3. Open the Menu: Tap the three vertical dots in the top-right corner of the screen.
      4. Select "Add to Home Screen": Choose Add to Home Screen from the dropdown menu.
      5. Customize the Name: Rename the shortcut to "120Water" or use the default name.
      6. Confirm and Add: Tap Add. Depending on your device, you might need to confirm the addition, after which the 120Water icon will be added to your home screen.

      Step Two: Pre-Field Preparation

      Before heading out to the field, make sure your team has completed the necessary preparations:

      • Ensure Your Programs are Setup in 120Water & Locations are assigned:  Follow this step-by-step guide to learn how setup programs and events in the platform.
      • Review the Plan: Check the day’s work plan in the 120Water platform to know which locations require verification or replacement. Make sure you have received training on how to use the platform.
      • Plan Your Route: If you need assistance planning an efficient route for a large list of locations, tools like RouteXL, MyRouteOnline, RouteSavvy, OptimoRoute, or even Google Maps can take a list of addresses and optimize the sequence to create the most efficient route. These tools consider factors like distance, travel time, and traffic.

      Step Three: Conducting Verification

      When verifying service lines in the field:

      • Access Location Data: Use the 120Water interface to pull up the location and service line details. You can see the status of each service line and it's material classification type. You can use the map view if that is easier or you're working on several locations in the same neighborhood. More about how to navigate the map view can be found here.
      • Capture Data: Take notes, photos, and update material types directly in the app. As long as you have cell phone signal or internet, all inputs are automatically synced to the central system, ensuring real-time updates. Training on how to verify a service line in the platform can be found here. 

      Step Four: Post-Field Reporting

      After fieldwork is completed:

      • Review and Submit Reports: Review the day’s work on the platform. Verify that all data is accurate and complete. You can export any data needed from the platform into spreadsheet format and provide that information to stakeholders. 
      • Plan Next Steps: Use the collected data to plan future verification or replacement tasks. 120Water’s platform helps you prioritize work based on the most critical needs.