Getting Started: Settings

View account details, add users and custom fields, access your data import & export logs and more!

To access your settings, click the cog wheel in the upper right corner. Once you've clicked the cog wheel, you'll land on the Account Details tab within your Settings.

In Account Details, you can update key information such as your water system's name, address and contact details. You can also enter or update your PWS ID, type, ownership details, SDWIS contact information, time zone, county and the population served by your system.

After making updates, be sure to click save in the upper right corner.

Adding a User

If you'd like to add a user to your account, click on the "Users" tab on the left side. Click "Invite User" and enter their email address. In the dropdown menu under Email, select "PWS Account Admin." This user type gives them the permission to read, edit, and delete information in your account. Once you've selected user type, click "Submit," and the invite has been sent!

💡120Water Pro Tips:

We recommend selecting "PWS Account Admin" as the user type. This will allow the user to read-write-edit-delete information in your account.
If you prefer to invite a stakeholder to have read-only access (meaning they cannot edit any data), choose the "PWS Read-Only" option.
Invites to the platform expire after 48 hours, so you might want to give your teammates a heads up after you invite them. If they miss the 48 hour window, please contact support@120water.com

Import & Export Log

Under the "Data Management" tab, you will find your Import and Export logs. These logs show your history of importing and exporting data that you can download and refer back to.

For more information on importing and exporting, check out these articles:

Public Transparency Dashboards

120Water offers two Public Transparency Dashboards (PTD) for water systems: the State PTD and the Public Water System PTD (PWS PTD). Each tool serves a distinct purpose, with options for systems to opt in or out, depending on their preferences or state requirements.

The Public Water System PTD (PWS PTD) is a customizable public-facing dashboard specific to individual water systems. It provides real-time inventory data from the system’s PWS Portal or PWS Pro account. This allows customers and stakeholders to view accurate, up-to-date service line data and system-specific information.

Key benefits of the PWS PTD include:

Real-time service line inventory updates.
Public-facing contact details and additional resources.
Ability to link directly to your water system's website or other resources.
Several customization options to make the PTD best serve your customers.

The State Public Transparency Dashboard is a map-based tool that enables state agencies to display aggregated water quality data from water systems across the state. This website is designed to provide residents with transparent access to key information about water service lines, water systems, and public health. It captures submitted and accepted inventory data and remains static, meaning it is not updated in real time as ongoing verification efforts are completed.

Key features of State PTD include:

Aggregate, statewide service line inventory data.
Contact details for water systems.
Public resources and state agency updates to streamline compliance efforts.

If you'd like to learn more about your Public Transparency Dashboard and State Transparency Dashboard, check out these articles:

If you have any questions, please reach out to support@120water.com.