What is PWS Portal vs. PWS Pro?

Finally...a complete solution that makes water program management clear & simple.

PWS Portal empowers you with the essential tools to manage your service line inventory efficiently, while PWS Pro offers an all-encompassing water quality management program. This integrated system combines all your key water quality initiatives, empowering you to take action across all areas. From necessary communications and notifications to replacement and sampling programs, as well as ongoing service line verification, PWS Pro serves as your comprehensive system of record.

PWS Portal: 

If you are taking advantage of a State-procured licensed account or purchased our basic Portal package directly, with the 120Water Portal platform, you can:

• Upload your location, contact, and service line data into a centralized database 
• Add material classifications, verification information, and create your service line inventory
• Submit directly to your state primacy agency if they have procured 120Water or export your inventory into your state specific spreadsheet template for submission
• Make edits to your inventory as needed

 Additional support you have available to you include:

• Access to the Support Team, support@120water.com
• Access to the 120Water PWS Help Center
• Organized trainings along with printable resources to assist with data gathering, inventory building, and best practices

PWS Pro: 

By upgrading to PWS Pro with Managed Services, you not only gain access to extra features and functions in the 120Water platform but also benefit from additional support and services provided by our team.

Additional PWS Pro Software features include:

• Actionable modules for LCRR sampling, communications, verification, and replacement programs
• Automated 30 day LCRR inventory communications to residents with unknown, lead, or GRR service lines
• Public Transparency Dashboard to share your inventory in a searchable map based view with residents
• Modules for managing consumer request sampling and pitcher/filter programs

Partnering PWS Pro with 120Water’s Managed Services supercharges your water programs, unlocking additional value, including:

• A partnership with our Customer Success team, including a dedicated Client Success Manager at 120Water.
• Hands on assistance with building and managing your inventory
• Data transformation and upload
• Strategic guidance to address and plan for your next steps
• Expert support for your additional services and programs  - including but not limited to Customer Communications, Sampling Programs, Verification planning

While the basic Portal allows you to check the box on inventory submission, the full-service Pro solution provides an end-to-end solution to achieving and maintaining LCRR/LCRI compliance.

Say goodbye to spreadsheets, manual processes, and scattered data. By upgrading to 120Water's Pro PWS solution for project management, task automation, and relying on our water experts as your reliable advisors, you can smoothly navigate through each stage of your compliance journey.