Creating an Annual Notice Program in PWS + Adding Locations

Annual notices are a key part of maintaining compliance and building trust with residents. With 120Water, you can set up an Annual Notice Program to manage communications, add locations, and track which notices have been sent.

Step 1: Create an Annual Notice Program

1. Log in to your 120Water account.
   
   
2. Navigate to Programs in the left-hand menu.
   
   
3. Click + Create Program.
   
   
4. Enter your details:
   
   
   • Program Name (e.g., Annual Consumer Confidence Report).
     
     
   • Program Type: Annual Notice.
     
     
   • Add an optional description.
     
     
5. Click Create Program to save.
   
   

Your new program will appear in the Program Dashboard.

Step 2: Create an Event in the Program

⚠️ Important: Programs can’t be used until you create at least one event. Events are what you actually assign locations to — not the program itself.

1. Open your Annual Notice Program.
   
   
2. Click + New Event.
   
   
3. Enter the following details:
   
   
   • Event Name (e.g., 2025 Annual Consumer Confidence Notice).
     
     
   • Start and End Dates for the event.
     
     
   • Sample Goal (required field, even if you are not using samples).
     
     
   • Analyte: If your program isn’t tied to testing, you can simply select Lead and set an upper limit (e.g., 15).
     
     
   • Kit Type: Choose PWS Program.
     
     
4. Click Submit to create the event.
   
   

💡 Note: The system will always ask for a sample goal and an analyte (this is a current software requirement). For communication-only programs, you can simply enter placeholder values.

Once your event is created, you can begin assigning locations to it.

Step 3: Add Locations to Your Program

There are two main ways to add locations — inside the program (via the event) or outside the program (from the Locations tab).

Option 1: Add Locations from Inside the Program/Event

This workflow is best if you’re managing all notice recipients directly from your Annual Notice Program.

1. Open your Annual Notice Program.
   
   
2. Select the Event you created.
   
   
3. Click Import Locations.
   
   
4. Download the CSV template.
   
   
5. Enter location details:
   
   
   • Address
     
     
   • Resident name (if applicable)
     
     
   • Location ID or other identifiers
     
     
6. Upload your completed CSV file.
   
   
7. Review and confirm the imported list.
   
   

Tip: You can also bulk-select locations within the event and assign them directly.

Option 2: Add Locations from Outside the Program

This workflow is useful if you’re already working in the Locations tab.

1. Navigate to Locations in the main menu.
   
   
2. Use search or filters to find properties.
   
   
3. Select one or more locations.
   
   
4. Click Add to Program.
   
   
5. Choose your Annual Notice Program and the specific Event.
   
   
6. Confirm the assignment.
   
   

This method is especially helpful for adding a small number of addresses on the fly.

Step 4: Track Notices

Once locations are assigned to an event:

• Send annual notices directly from the event.
  
  
• Track which addresses received communications.
  
  
• Maintain accurate compliance records.
  
  

If you have any questions, reach out to support@120water.com.