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Managing Connectors in Your Inventory

How to add, update, and report on connector records in 120Water.

Overview

A connector is a short flexible section of pipe (Less than 3ft in length) that connects the water main to the service line, or the service line to a building. Common examples include:

  • Goosenecks

  • Pigtails

  • Short connecting sections at the meter or curb stop

Remember that if a pipe segment exceeds 3 feet in length, it is not classified as a connector. Factor its material directly into the service line classification for the corresponding side of the line (system-owned vs. customer-owned).

In 120Water, you can record connectors that are on a service line and include them in your compliance exports. This is especially important for meeting 2027 LCRI reporting requirements.

How to use Bulk Edit to Update Connectors

Watch the short video below to learn how to use Bulk Edit to add and update multiple connectors at once in the 120Water platform.

 

How to Add a Connector One at a Time

  1. Open a location record and navigate to the Assets section.
  2. Scroll down to the Connectors section within the asset page.
  3. Click “Edit” on the Connector section to create a new connector record.
  4. To add a connector, select “Yes” from the “Connector Present?” dropdown. 
  5. Select the connector material and enter all other metadata.
  6. If this connector is the one that should drive your compliance reporting, check the box to mark it as the Primary Connector.
  7. Save the record.

How to Add Multiple Connectors at once with an Import

Watch the short video below to learn how to import your connector data via a spreadsheet into the 120Water platform. 

 

Classification and Exports

Connector Material Classification

When you select a material for a connector, the system will automatically assign it the correct EPA classification. You do not need to look this up or enter it manually. It happens in the background as soon as you save the record.

This helps prevent errors that can occur when different staff members interpret material classifications differently.

Connectors in Your Exports

Connector data is included in your inventory exports automatically. This means your Inventory exports and any state submissions will reflect your connector records without any extra steps.

Frequently Asked Questions

What if I do not have connector information for some locations?

That is okay. You can add connector records over time as information becomes available. You can use the 'unknown' value for 'Connector present' field when indicating that this information isn't currently known.


What is the difference between a connector and a service line?

A service line runs from the water main to the building. A connector is a shorter segment that links the service line to either the main or the building entry point. They may be made of different materials, which is why they are tracked separately.

What is a primary connector?

 When a location has more than one connector, the primary connector is the one used in your compliance reporting and inventory exports.