Understanding Envelope Options in PWS

When you send letters through PWS, they’re printed, packaged, and mailed in standard envelopes by default, with optional upgrades for branding or engagement.

Types of Envelopes

There are three types of envelopes available:

• Standard Envelopes
  
  
  • This is the default option used for all customers.
    
    
  • Plain white envelope with no branding or markings.
    
    
  • Included automatically for everyone at no additional cost.
    
    
• 120Water Branded Envelopes
  
  
  • Displays the 120Water logo on the envelope.
    
    
  • Helps recipients recognize that the mail is important and not spam.
    
    
  • Requires setup and approval from your 120Water Account Manager.
    
    
  • May include an additional cost depending on your contract.
    
    
• Custom Envelopes
  
  
  • Designed with your organization’s own branding, colors, and/or logo.
    
    
  • Supports custom designs and sizes.
    
    
  • Requires setup with the 120Water team and configuration tied to your account.
    
    
  • Not available by default — must be arranged on an account-by-account basis.
    
    

How to Request Branded or Custom Envelopes

If you are interested in using 120Water branded envelopes or custom envelopes, you must:

1. Reach out to your 120Water Account Manager or 120Water Support.
   
   
2. Discuss your design needs and confirm if there are any additional costs.
   
   
3. The 120Water team will work with you to set up and activate the branded or custom envelopes for your account.
   
   

Key Notes

• Standard envelopes are the default and require no setup.
  
  
• Branded and custom envelopes are not self-serve — they must be set up by the 120Water team.
  
  
• Adding branding to envelopes can improve the chance that recipients open and read your letters.
  
  

If you have any questions, reach out to support@120water.com.