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Overview of the PWS Insights Dashboard

The PWS Insights Dashboard is your command center for monitoring and managing service line inventory data across all your water systems. Here’s what you can expect to see and how to navigate it.

At-a-Glance Metrics

When you first land on the dashboard, you’ll see metric cards displaying:

  • Total Number of Utilities in your account

  • Breakdown by State, Type, and County

  • Utilities with Active Programs (e.g., LCR sampling, verification, or other programs run through 120Water)

Material Classification Summary

Get a roll-up view of service line material classifications across all water systems in your account, including:

  • Non-Lead

  • Lead

  • GRR (Galvanized Requiring Replacement)

  • Unknown

Detailed Service Line Analytics

Scrolling down, you’ll find additional service line data, including:

  • Number of Locations

  • Lines in Service

  • Known vs. Unknown Lines

  • Changes over Time within a selected date range

  • Counts of:

    • Lines with a Fitting

    • Complete Line Verifications

    • Partial Line Verifications

    • Single vs. Split Ownership Lines

Filter by Time or Segment

You can tailor your dashboard view by:

  • Time Frame: Choose from the last 7 days or all-time data.

  • Segments: Filter by custom segments you’ve created to focus on specific sets of water systems.

For help creating segments, check out our How to Create Segments in PWS Insights article.

Use this dashboard to track your program's progress, pinpoint areas needing attention, and report on key milestones. For help interpreting dashboard metrics or setting up segments, contact support@120water.com.